A printer is printing spotty or horizontal lines. A technician has accessed the control panel, selected devices and printers and ran the print utility However, the problem still remains.
Which of the following should be done NEXT?
A. Open the printer and check for clogged print heads
B. Shake it to loosen the toner and then reinstall ‘he cartridge
C. Reinstall the printer drivers
D. Replace the ink cartridge