CompTIA A+ 220-901 – Q395

A user cannot print to any of the network printers. A technician confirms the user is connected to all printers, and other users on the network can print without issue. Which of the following should the technician perform to resolve the issue?

A. upgrade the printer’s firmware.
B. Update the printer’s firmware.
C. Restart the printer spooler service.
D. Check printer memory errors.
E. Install a printer maintenance kit.

Correct Answer: B