CompTIA A+ 220-901 – Q504

A user is having trouble moving and opening icons with a finger on a tablet. A technician has checked the preferences and configured the speed and sensitivity, however, the problem remains. Which of the following actions should the technician advise the user to take?

A. Connect a wireless mouse
B. Replace the digitizer
C. Restart the tablet
D. Clean the screen

Correct Answer: D