CompTIA A+ 220-901 – Q82

An office printer that was working earlier in the day is no longer printing any documents. Pre-existing workstations are manually configured to print to the printer directly over the network. A technician has started to troubleshoot the problem and determines that the printer can still be seen in the network directory. The technician has also verified that the printer can print selfdiagnostic pages successfully. Which of the following is the MOST likely cause of the problem?

A. The printer’s IP address has changed.
B. The network print spooler service has been restarted.
C. “Perform Printer Maintenance” message is displayed on the printer’s LCD panel.
D. Two or more users sent print jobs simultaneously, causing a print collision.

Correct Answer: A

A. The printer’s IP address has changed.

Section: Hardware NetTroublshooting