220-902 – Q12

A technician is performing a clean install of Windows on a new hard drive from a factory DVD, but the computer does not recognize the optical disc. A “non-system disk or disk error” is observed. Which of the following should the technician do FIRST?

A. Update the motherboard firmware
B. Check the cables
C. Replace the optical drive
D. Check the BIOS setting

Correct Answer: D

Section: Windows Operating System