220-902 – Q212

A SOHO customer has taken precautions against malware and viruses on a Windows 8 workstation. After implementing the precautions, standard applications are crashing or failing to start. Which of the following could be used to remedy the customer’s issue after a virus scan reports no infections?

A. Use Event Viewer to clear the logs
B. Perform a hard drive defragmentation
C. Turn off DEP for all programs and services
D. Use System Restore to create a restore point

Correct Answer: C