220-902 – Q340

A technician is running a Windows Update on a Windows 7 PC. The process usually takes a few minutes before reporting if there are updates, but this time it has taken 30 minutes with no change. Which of the following should the technician do?

A. Use the Microsoft Windows Update Troubleshooter
B. Delete all of the files and folders in the Software Distribution folder
C. Reboot to safe mode and run Windows Update
D. Run the System Update Readiness Tool

Correct Answer: A