220-902 – Q72

A networked PC has started to display adware pop-ups when the user opens the browser. Which of the following best practices should the technician employ FIRST when responding to the problem?

A. Disable System Restore
B. Schedule scans and run updates in safe mode
C. Quarantine the system
D. Create a System Restore point

Correct Answer: C

Section: Soft Troubleshooting