CompTIA Cloud Essentials CLO-001 – Question239

A marketing company recently migrated their internal IT infrastructure to a private cloud with automated self-service server deployments. The migration successfully reduced IT expense and provided for more streamlined development. However, the company is having issues moving non-standard systems to production and a large volume of undefined tickets are going to the IT operations team. Which of the following could BEST help the company move to a more stable environment?

Migration of the Service Operations framework to a third party
B. Adoption of common development tools
C. Adoption of the ITIL framework for their IT infrastructure
D. Migration of the operations team to a hybrid cloud

Correct Answer: C