CompTIA Network Exam Practice Questions Sample N10-007 Q196

A network administrator frequently needs to assist users with troubleshooting network hardware remotely, but the users are non-technical and unfamiliar with network devices. Which of the following would BEST help the administrator and users during hands-on troubleshooting?

A. Logical diagrams
B. MDF documentation
C. Equipment labeling
D. Standard operating procedures

Correct Answer: D