CompTIA Security Plus Mock Test Q1271

Anne an employee receives the following email:
From: Human Resources
To: Employee
Subject: Updated employee code of conduct
Please click on the following link: http//external.site.com/codeofconduct.exe to review the updated code of conduct at your earliest convenience.
After clicking the email link, her computer is compromised. Which of the following principles of social engineering was used to lure Anne into clicking the phishing link in the above email?

A. Authority
B. Familiarity
C. Intimidation
D. Urgency

Correct Answer: B
Section: Mixed Questions